Your Client Portal.
A dedicated space for clarity, organisation and calm.
At Bright Horizon Creative, every project includes access to a private client portal.
This secure space keeps everything related to your website project organised, easy to find, and in one place — so nothing gets lost in email threads or scattered across messages.
Your portal is your central hub throughout the entire process.
Why You’ll Love the Client Portal
✔ Everything in One Place
Messages, documents, questionnaires, invoices, feedback and assets — all together, exactly where you need them.
✔ No More Missed Emails
Important information doesn’t get buried. Every update is stored neatly inside your project space.
✔ Clear Next Steps
You’ll always know what stage we’re in, what’s coming up, and what I need from you.
✔ Easy Collaboration
Upload files, share content, add feedback or ask questions at any time.
It keeps the project moving smoothly and ensures nothing slips through the cracks.
What You’ll Find Inside Your Portal
📝 Messages
Project updates, questions and feedback all live here — keeping communication streamlined and easy to track.
📂 Files & Documents
Your questionnaires, copy templates, screenshots, PDFs and brand assets will be stored here. You can upload your own files too.
🧾 Invoices
Any invoices related to your project are available in one place for quick access and download.
📌 Project Details & Milestones
See the overview of your project, current progress and key steps. This helps you understand exactly where we are in the process.
How to Use Your Portal
Use the Portal For:
Sharing content, images and documents
Asking project-related questions
Providing feedback on design or content
Accessing files I’ve sent you
Checking timelines, deliverables and important links
Use Email / WhatsApp For:
Anything urgent or time-sensitive
Quick notifications
Emergency contact outside of portal hours
Accessing Your Portal
Once your project begins, you’ll receive a personal link and login details for your client portal.
You can log in anytime, from any device, and everything you need will be ready for you there.
If you ever lose your link or have trouble accessing your portal, just email me and I’ll resend your access immediately.
Support & Availability
I’m here to make this process simple, clear and stress-free.
You can expect responses within 24 hours (Mon–Fri, 10am–6pm), and urgent messages can be sent via WhatsApp.
After launch, you’ll receive 30 days of post-launch support for minor fixes and technical adjustments, plus access to ongoing support options should you need them.
Ready to Begin?
Your client portal will be set up as soon as your project is confirmed.
Once your onboarding is complete, we’ll begin shaping your website with clarity, communication and collaboration at the heart of it.