How We Work Together

A calm, guided website journey — from start to finish

Working together shouldn’t feel overwhelming or confusing.
It should feel clear, supported, and genuinely enjoyable.

From our first conversation to launch (and beyond), my role is to take the weight of your website off your shoulders — while keeping you informed, involved, and confident every step of the way.

The BHC Process

A simple structure, designed to keep things calm.

1. Clarity & Direction

We start with a relaxed conversation about your business, your goals, and what isn’t working right now.

This is where we:

  • Get clear on what you actually need (not what you think you should need)

  • Identify what your website should do for your business

  • Remove confusion before design ever begins

No jargon. No pressure. Just clarity.

3. Design & Build

This is where everything comes together.

I design and build a clean, modern website that:

  • Feels aligned with your brand

  • Works beautifully on mobile

  • Makes sense for both your clients and your business

  • Is built with clarity, usability, and longevity in mind

You don’t need to manage tech, chase updates, or make design decisions alone — I guide the process throughout.

2. Content & Strategy

Once direction is clear, we shape your message and structure.

I help you:

  • Understand what to say and where

  • Simplify your content so it feels natural, not salesy

  • Build a structure that guides your ideal clients intuitively

You’re never left staring at a blank page wondering what to write.

4. Launch & Support

Launching your website isn’t the end — it’s the beginning.

You’ll receive:

  • Full launch support

  • Clear handover guidance

  • Ongoing access to support when you need it

You’re never dropped or left wondering what to do next.

Snow-covered mountain range with blue sky and white clouds in the background.

Communication & Collaboration

Everything stays organised and easy to follow.

Each project includes access to a private client portal — a calm, central space for:

  • Messages and updates

  • Files and documents

  • Feedback and questions

  • Clear next steps

No long email threads. No lost links. No confusion.

You always know:

  • Where we are

  • What’s happening

  • What (if anything) I need from you

A wooden desk with a computer monitor, keyboard, mouse, and a tablet, in a room with a window overlooking snow-covered trees outside.

Support, Boundaries & Availability

I’m here to make this process simple and stress-free.

You can expect:

  • Thoughtful, clear communication

  • Responses within 24 hours (Monday–Friday, 10am–6pm)

  • Honest guidance and realistic timelines

For urgent matters, WhatsApp is always available.

After launch, you’ll receive post-launch support for refinements and technical adjustments, with ongoing support options available as your business evolves.

Silhouette of a person sitting on a rock, using a tablet, with a vibrant sunset or sunrise in the background.

Is This the Right Fit?

We’ll work beautifully together if you value:

  • Calm communication

  • Clear structure

  • Thoughtful design

  • Ongoing support

  • A collaborative, human approach

If you’re looking for the cheapest, fastest, or most hands-off option, I may not be the right fit — and that’s okay.

But if you want a website partner who treats your business with care, clarity, and respect, you’re in the right place.

Ready to Work Together?

If this approach feels like what you’ve been looking for, I’d love to hear more about your business and what you need from your website.