A few things you might be wondering.
You do not need to have everything figured out before getting in touch. These are some of the questions that tend to come up when people are thinking about a new website, a refresh or simply getting some help with the one they already have.
If yours is not here, you are always welcome to ask.
Jump to the section that feels most useful right now.
Before we start.
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It depends on the size and complexity of the project, but most website projects are planned around a clear timeline before we begin. I’ll let you know what to expect, what I need from you and where the main milestones sit, so nothing feels vague or open-ended.
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BHC services currently start at £195 for a Website Audit. Business Launch Websites start at £995, and Signature Websites from £1,995. More involved projects are quoted individually once I understand what the website actually needs.
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Yes. A £100 deposit secures your project slot and is deducted from the final balance. It is not an extra fee — just the first part paid early.
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Yes. Three- and six-month instalment plans are available on eligible website projects. I want good website help to feel manageable, so if spreading the cost would make things easier, just ask.
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That is very normal. You do not need to arrive with beautifully written copy, a perfect image folder and every answer neatly organised. I’ll give you clear prompts and guidance so we can work out what the website needs and gather things in a sensible order.
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Not at all. Tell me what is going on with the website or business and I’ll help you work out the most sensible place to start. Sometimes that is a new website. Sometimes it is an audit, a focused day of improvements or something much simpler.
About the website.
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BHC specialises in Squarespace. It is the platform I know deeply and the one I use for website design, redesigns and full Website Audits.
If you are using another platform and simply want a broader website health check or independent second opinion, I can still review the site and flag the main priorities. -
Yes. In fact, many BHC projects start because the business has moved on but the website has not. I’ll first work out what is worth keeping, what is getting in the way and whether the best answer is a refresh, a restructure or a full redesign.
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Yes. One of the reasons I work with Squarespace is that routine updates are manageable once you know where things live. You will receive tailored handover guidance, and the aim is for you to feel confident making normal day-to-day changes yourself.
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Yes. Mobile is part of the build, not something added at the end. Layouts are checked and refined across screen sizes so the website remains clear, usable and easy to navigate.
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SEO foundations are built into relevant website projects. That includes things such as page structure, titles, descriptions and the essentials that help search engines understand the site properly.
If you need broader visibility support, we can also look at areas such as Google Search Console, Google Business Profile and the practical steps that help more of the right people find you.
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Potentially, yes. Shops and more involved ecommerce requirements sit outside the standard website scope and are quoted separately where they make sense.
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Yes, where they fit the agreed project. That might include booking tools, email marketing platforms, forms, analytics or other useful integrations. I’ll recommend what is genuinely needed rather than adding tools for the sake of having more tools.
After launch.
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You are not handed the keys and waved off into the distance.
For six months after launch, I stay familiar with the website and help with the small agreed adjustments that naturally come up once it is being used in the real world.
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Aftercare is there for the small refinements and questions that crop up after launch — things like minor content changes, small layout adjustments, checking something that does not seem quite right, or helping you understand how to make a routine update yourself.
It is thoughtful support, not unlimited maintenance. If something turns out to be a larger piece of work, I’ll explain that before anything goes further.
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You can always come back.
After the six-month aftercare period, I can still help with focused updates, Designer for the Day sessions, audits or other website work where it makes sense. The aim is not to keep you dependent on me — it is to make sure you know where to turn when you need a hand.
Still wondering about something?
If you cannot find the answer here, get in touch. Tell me what you are trying to work out and I’ll point you towards the most sensible next step — even if that simply means telling you where to look first.
