Website Support
Calm, reliable website support — whenever you need it.
Website Support is designed for business owners who want fast, reliable help without committing to a long-term package.
Support is charged at £30 per hour, with time used only for the work you request.
No retainers. No contracts. Just clear, honest support.
What Website Support Is For
Website Support is ideal for:
Small updates and content changes
Tweaks as your business evolves
Fixing things that don’t feel quite right
Advice before making changes yourself
Keeping your site clear, current and working as it should
If you’ve ever thought “I just need someone to handle this properly” — this is for you.
Support & Pricing
£30 per hour
Billed in 15-minute increments
Website Support is available for any Squarespace website, whether you’re an existing BHC client or brand new.
One-off support or ongoing, as needed
If something will take longer than expected, I’ll let you know before continuing.
How Support Works
Simple and straightforward.
You submit a support request
I confirm what’s needed and estimate the time involved
Work is completed carefully and efficiently
You’re kept informed throughout
You’ll always know:
what’s being done
how long it’s likely to take
what it will cost
No surprises.
Platforms I Support
I currently offer Website Support for Squarespace websites, with Webflow support available on selected projects.
If you’re unsure whether your site can be supported, just ask — I’ll always be honest.
Response Times & Availability
Replies within 24 hours (Monday–Friday, 10am–6pm)
Calm, clear communication
WhatsApp available for urgent issues
Website support should feel supportive — not stressful.
A Quick Reassurance
You don’t need to have everything figured out before requesting support.
Many clients come to me feeling unsure, behind, or worried about breaking something — that’s exactly what Website Support is here for.
Request Website Support
If your website needs attention — or you’d just like someone in your corner — you can request support below and we’ll take it from there.
FAQs
What services do you offer?
1
We offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
How do I get started?
2
Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
What makes you different?
3
We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
How can I contact you?
4
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.